telepost-echannels

M-Banking

We have now made it easier and convenient for you to make deposits and withdrawals to and from your account at the comfort of your home

USSD Login

Pre-Conditions

1. Mobile handset with sufficient airtime
2. An account at Telepost SACCO, with access to use mobile banking services.

Expected Results: The user should successfully log in to the application.

Instructions

1. Dial *882# on your mobile device.
2. Select the account type you wish to check balance i.e. for savings account enter 1 or enter 3 to check loan Balance.
3. Enter your Mobile Banking PIN and press send.

Activate Mobile App

Instructions

1 Select menu option 5 for My Account and press send.
2 Select menu option 3 for Mobile App and press send.
3 Select menu option 1 to ACTIVATE mobile app.
4 Confirm that you are activating mobile app by entering 1 then press send.
5 Request to activate mobile app is received.

Enter 000 then press send to Exit.
6 A 6-digit activation code is sent to the user’s mobile device via SMS. The user then opens the mobile application and uses the code to activate mobile app.

Cash Withdrawal

Instructions
1 Select menu option 2 for Cash Withdrawal and press send.
2 Select the cash withdrawal option.

Select 1 to withdraw via Safaricom M-Pesa, 2 to withdraw via ATM or 3 to withdraw via an agent of Telepost SACCO.

Select menu option 1 for withdrawal via M-Pesa and press send.

3 Select the Source Account from which you wish to withdraw funds from and press send.
5 Enter the Amount you wish to withdraw and press send.
6 Enter your mobile banking PIN and press send.
7 Check that the cash withdrawal details are correct, then select 1 to confirm and press send.
8 The transaction will be processed, you should receive money in your M-Pesa account and a text message with confirmation of withdrawal from Telepost SACCO.

Enter 000 then press send to Exit.

PAYMENTS AND DEPOSIT

Instructions
1 Select menu option 3 for Payments and Deposit and press send.
2 Select the account you are depositing money to.

Select 1 or 2 to deposit to the respective accounts or 3 to pay a loan.

Select menu option 1 for deposit to an account and press send.

3 Select the Destination Account to which you wish to deposit money to and press send.
4 Enter the Amount you wish to deposit and press send.
5 Check that the money deposit details that you entered are correct, then select 1 to confirm and press send.
6 Press OK on the confirmation.
7 A sim toolkit prompt appears on your mobile device.

Confirm that the details specified in the prompt are correct and enter your M-Pesa PIN.

Press OK to complete the deposit.

8. You will receive a text message from Safaricom M-Pesa confirming that money has been deducted from your account and a brief of the transaction details.

LOAN QUALIFICATION LIMIT

Instructions
Select menu option 4 for Loans and press send.
Select menu option 1 for Check Loan Limit and press send.
Select the Loan Product that you wish to check the limit for and press send.
The loan qualification limit request is received.

Enter 000 then press send to Exit.

APPLY LOAN

Instructions
1 Select menu option 4 for Loans and press send.
2 Select menu option 2 for Apply Loan and press send.
3 Select the Loan Product that you wish to apply for and press send.
4 Enter the amount that you wish to apply for and press send.
5 Enter your mobile banking PIN and press send.
6 Check that the information you entered is correct then enter 1 to confirm and press send.
7 The loan application request is received.

Enter 000 then press send to Exit.

PAY LOAN FROM MPESA

Instructions
1 Select menu option 4 for Loans and press send.
2 Select menu option 3 for Pay Loan and press send.
3 Select menu option 1 to pay loan from M-Pesa.
4 Select the loan that you wish to pay against and press send.
5 Enter the amount that you wish to pay and press send.
6 Check that the information you entered is correct then enter 1 to confirm and press send.
7 The loan payment request is received.

Enter 000 then press send to Exit.

8 A sim toolkit prompt appears on your mobile device.

Confirm that the details specified in the prompt are correct and enter your M-Pesa PIN.

Press OK to complete the deposit.

9 You will receive a text message from Safaricom M-Pesa confirming that money has been deducted from your account and a brief of the transaction details.

Pay Loan from Savings Account

Instructions
1 Select menu option 4 for Loans and press send.
2 Select menu option 3 for Pay Loan and press send.
3 Select menu option 2 to pay loan from Savings Account.
4 Select the loan that you wish to pay against and press send.
5 Enter the amount that you wish to pay and press send.
6 Check that the information you entered is correct then enter 1 to confirm and press send.
7 The loan payment request is received.

Enter 000 then press send to Exit.

HOW TO USE PAYBILL TO MAKE DEPOSITS OR REPAY LOAN

LIPA NA M-PESA (Choose Paybill)

mpesa
HOW TO DEPOSIT THROUGH PAYBILL

You can deposit money directly into your account

Go to LIPA NA M-PESA

Choose PAYBILL

Enter Paybill Number 822221

For account number select appropriately from the list below:

PRODUCT                                          Account No.

BOSA Deposits                                BD then ID No.

FOSA Savings                                  FD then ID No.

Share Capital                                   SC then ID No.

ESS                                                    ESS then ID No.

Loans                                                 Loan No.

Benevolent Fund                             BF then ID No.

Mdosi Junior Savings                     MJ then ID No.

Telepost Sacco Society LTD